Privacy Policy
Last update: 11.03.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website Crest Vaultshire (the "Website").
We uphold the following principles:
To be transparent about how we process and collect your personal information:
We want to ensure you can make informed decisions about how your Personal Data is used and processed. That's why we've created this website. We employ various methods and procedures to provide you with clear, relevant information about Personal Data usage.
Should we believe you need specific details, we'll provide the information at the appropriate time.
We're happy to answer any questions and provide clarifications regarding any legal limitations that may apply. Please contact us via email at: info@crest-vaultshire.com
Your personal data will only be used for the purposes outlined in this Policy.
We may process your Personal Data for various purposes, including providing the website and Services (which connect you with third-party trading platforms), improving site functionality, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and conducting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
Personal Data are also processed by us in order to better comprehend your preferences and needs.
To use essential tools for protecting your rights regarding Personal Data:
To help you exercise your rights, we have substantial resources in place. Contact us at any time to request information about your personal data. We can modify or delete it, cease using it for specific or general purposes, or transfer it to you or a third party. We're committed to accommodating your requests.
Protect Your Personal Data:
Whilst we cannot guarantee absolute security of your personal data, we are committed to employing a range of methods and techniques to help protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy describes the types of personal data the Company collects about individuals and how it processes, shares, secures, and manages that information. This policy applies to information relating to an identified or identifiable natural person. An identifiable individual is someone who can be directly identified or recognised through a combination of information we hold or can access. The policy defines "processing" as any operation involving the use or collection of personal data, including the management, structuring, and storage of such information. Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect or seek information from persons younger than 18, nor do we knowingly permit them to use our services. Should we become aware of any personal data relating to a child, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our services and channels or visit our website, we collect Personal Data. We may request your Personal Data in certain circumstances, and in others we gather it by analysing your use of our services and channels or by receiving information from our third-party partners.
3. There is no requirement to disclose personal information to the company, nor are there any associated consequences.
However, you're not obliged to provide us with any personal data. In certain circumstances, if you choose not to supply us with personal data, this may prevent us from offering our services or may hinder your access to the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and browser type), the language you used, software crash logs, the type of browser used, and information regarding the device you utilised. The information we collect is not personal data and cannot be used to identify you.
Personal Data We Receive From You: any personal data you provide to us at your own discretion when you connect with an online trading platform of a third party through us.
Personal information you provide specifically to third-party platforms to facilitate trade: this information includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the Company for the purposes outlined in this section, in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a legal basis. The legal grounds on which the Company may process your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
- Processing must comply with legal requirements.
Contact us via email for further information regarding the processing required to protect our legitimate interests.
Below is a list of the reasons and legal grounds on which we may use the personal data you provide.
Scope
Legal Basis
We may request your personal information to share with third parties if you ask us to, in order to provide you with access to digital trading services.
You have consented to the processing of your personal data for one or more of the reasons outlined above.
2. To respond to your requests, questions or concerns
We require your Personal Data to assist you with any questions you may have about the Services.
We need to process personal data to pursue the legitimate interests of the Company or those of a third party.
3. To fulfil legal obligations or administrative, judicial, or regulatory requirements, we process Personal Data as required by applicable law.
To meet legal requirements, processing is necessary.
4. To enhance Our Services Personal
Data may be used by us to improve Our Services. This includes, among other things, crash reports and malfunction data collected in relation to the Services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
We must process personal data to pursue the legitimate interests of the Company or those of a third party.
6. To perform and manage activities that align with the requirements of Our Services
Such activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and related operational tasks.
The Company or a third party has a legitimate interest that requires the processing of your data.
7. To conduct analysis, such as statistical analysis
We employ various analytical techniques, including statistical methods, to inform our decision-making across different matters.
We need to process your data to protect the legitimate interests of the Company or a third party.
8. To protect our assets, rights and interests, as well as those of third parties, we have developed procedures to establish and defend legal claims
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and conditions.
We need to process personal data to protect the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers such as hosting and storage providers, and may use IP address information and user experience analytics.
You can request that we share your specific Personal Data with third-party trading platforms. When you do so, we will provide your Personal Data to those trading platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to enhance and improve the products and services we offer.
Where necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory authorities, local authorities, or other official bodies.
Additionally, we may share Personal Data about you with potential investors, buyers, or lenders to the Company or other group entities in connection with any transaction (including the transfer or sale of Company assets or group company assets) or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other group business.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit our website. We use cookies to gather information about your preferences and browsing habits, improve your user experience, remember your preferences, and personalise the products and services we offer. Cookies also help us collect statistics and analytics data.
We use two main types of cookies. Session cookies are temporary files downloaded to your device and deleted when you close your browser. Persistent cookies remain on your device for a set period after you close your browser. We use persistent cookies to recognise you as a returning user and allow you to return to the website more easily.
Types of Cookies:
They may be used by us according to their intended purpose:
The type of cookie
Cookies are essential
Scope
These cookies are essential for you to access the features you've requested and navigate our website. We use cookies to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the website, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm your active session on the site. These are automatically cleared when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies enable us to recognize you when you visit our site and to remember your preferences.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you're logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect statistical data about site performance and help us improve your experience. They also allow us to analyse how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, whilst others remain valid indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please be aware that certain features—or potentially the entire website—may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service currently does not support do-not-track signals.
8. The retention of your personal data
The Company will retain your personal data for as long as necessary to fulfil the purpose of processing described in this Policy, or for such longer periods as permitted by applicable law, regulations, and relevant orders.
We'll share your information with third-party trading platforms for a period of 12 months. Should you consent to this, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to ensure it remains necessary and relevant.
9. Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries or shared with international organisations. This means your personal data could be transmitted to a third country (a country other than where you currently reside) or to international bodies. We take all necessary steps to safeguard your personal data and ensure that you can exercise your rights and access effective legal remedies.
These protections and safeguards apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data transferred in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in compliance with the standard contractual clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it employs to protect your Personal Data when transferred to third-party countries or international organisations. Please contact us at info@wealthwaydigital.uk for further details.
10. Security of Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration. We cannot guarantee that your Personal Data will remain secure without error. We are not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of your Personal Data, including those resulting from transmission errors, unauthorised access by third parties, or any other circumstances beyond our control. Where required by law or other obligations beyond our control, we may be obliged to disclose your Personal Data to third parties, such as public authorities. We cannot control how third parties handle the security of your Personal Data in such situations. No data transmission over the internet is completely secure. The Company cannot guarantee the security of Personal Data you transmit to us online.
11. Hyperlinks to third-party websites
The website contains links to third-party websites and applications that are not under our control. We are not responsible for how these third-party sites or applications collect or process your Personal Data. This Privacy Policy does not apply to their operations.
Before accessing or using any third-party website or application, we recommend that you review their privacy policies carefully. We also advise you to exercise caution before sharing any Personal Data with them.
12. Changes to this Policy
When visiting any third-party websites or apps that we recommend, we encourage you to read their privacy policies before deciding whether to access or use them. We also suggest that you review what Personal Data you choose to share with them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data collected about you, to rectify any inaccuracies, and to delete all Personal Data no longer required. You may also restrict how your personal information is processed.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you are able to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. The data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If your request would be detrimental to another person's rights or freedoms, the Company may refuse to comply with the request or limit its ability to fulfil it.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be corrected, taking into account the reason for processing.
Right to erasure
The following circumstances apply: (a) Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of Personal Data about yourself based on legitimate interests pursued by us or a third party; (d) Personal Data are processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation binding on the Company.
This right does not apply if processing is necessary (a) to fulfil an obligation imposed by law under European Union or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing.
If you request that Personal Data be restricted, it may only be retained if you provide consent or to establish, exercise or defend legal rights, or to protect the rights of another individual, or where there is a significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to review your Personal Data provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your right to erasure is not affected by exercising your right to data portability. The right to data portability does not adversely affect the rights or freedoms of others.
Right to object
You have the right at any time to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes objection to profiling based solely on these legitimate interests. If we can establish compelling legitimate grounds for processing your Personal Data, we may continue processing unless you can demonstrate that your rights, freedoms or interests outweigh those grounds, or the processing is necessary to establish, exercise or defend legal rights.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for us to process Personal Data about you at any time. This will not affect the lawfulness of processing that relied on your consent before withdrawal.
You are entitled to lodge a complaint with the supervisory authority in your jurisdiction.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to Personal Data processing within the European Union.
The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as detailed in this section 13.
We will provide you with the requested information regarding your rights under section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the nature and volume of your requests. We will notify you of any extension within one month of receiving your request, along with the reasons.
Unless contrary to section 13 of the law, the information you request pursuant to your rights under section 13 will be provided free of charge. If your request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about the identity